If you are experiencing problems connecting your Libra to your phone, or if it does not display the weight in the app when printing, follow the steps below.
1, - Make sure you have enabled Bluetooth for the app and enabled Location Services for the Tendy app.
2, - Open the app and go to Devices. Then tap the settings icon in the top right corner.
3, - Tap the text TROUBLESHOOTING 7 times, and a new menu will appear.
4, - Under the option Pause before the scale connects, select "3" seconds.
5, - After that, scroll up and select "Test the entire print flow"
Here is a screen recording showing how it is done.