Tendy Nemus - User Guide
Everything you need to get started with Nemus.
SKU 1001 / T281 · v2.0 · May 2026
In this guide
Welcome and what's in the box
Product guide
Safety information
Getting started: insert the battery
Mounting
Connect to the Tendy app
Tenderizing and measuring
Replacing the battery
Cleaning and maintenance
Troubleshooting
Technical specifications
Radio information
EU declaration of conformity
Waste disposal: WEEE and battery
Warranty and consumer rights
Contact
1. Welcome and what's in the box
Nemus is a connected tenderizing timer that measures temperature and humidity and syncs the values directly to the Tendy app via Bluetooth. Insert the battery, mount the sensor where you tenderize your meat, and track the process in the app.
This guide covers installation, safety, daily use, and what to do if something stops working.
In the box
Nemus sensor
Wall mount
Hanging wire
Double-sided tape
1 CR2450 lithium coin cell battery
This user guide
The battery, a CR2450 lithium coin cell battery, is already inside the sensor at delivery. Pull out the insulation tab to activate it. Read more in section 4.
Missing something from the box? Contact [email protected] before using the device.
2. Product guide
Nemus is a small sensor with no buttons or display. You read temperature and humidity in the Tendy app.
Parts and accessories
1. Sensor - measures temperature and humidity.
2. Battery cover - turn to unlocked (Unlock) to open, and to locked (Lock) to close.
3. Wall mount - for mounting the sensor.
4. Hanging wire - for hanging the sensor.
5. Double-sided tape - for attaching the wall mount.
3. Safety information
Intended use
Nemus is a connected tenderizing timer (thermometer and hygrometer) for non-professional use. It measures temperature and humidity, for example in a cold room or a tenderizing refrigerator, and syncs the measurements to the Tendy app. Any other use is outside the intended use.
Coin cell battery and children
Nemus contains a coin cell battery. Keep the product and battery out of reach of children. Swallowing a coin cell battery can cause serious or life-threatening internal injuries within just a few hours. If you suspect someone has swallowed a battery, seek emergency medical care immediately.
Water resistance
Nemus is dust-proof and waterproof in accordance with IP67. It can withstand brief immersion in water, but do not submerge it unnecessarily and do not expose it to high-pressure washing.
Symbols on the device and packaging
Keep out of reach of children (coin cell battery)
IP67 (dust-proof and waterproof)
CE compliance
WEEE collection
Battery collection
RoHS
Battery
Nemus is powered by a CR2450 lithium coin cell battery (3 V). Replace only with the same type. Insert the battery with the positive pole (+) facing up. Do not attempt to charge, short-circuit, crush, or burn the battery. Dispose of used batteries at a battery collection point, not in household waste.
Service
There are no user-serviceable parts inside other than the battery. For service, contact [email protected].
4. Getting started: insert the battery
Turn the battery cover to the unlocked position (Unlock) and remove it.
Remove the insulation paper beneath the battery.
Make sure the battery is positioned with the positive pole (+) facing up and replace the cover.
Turn the cover to the locked position (Lock). Nemus is now ready to use.
5. Mounting
Place Nemus where you tenderize your meat, for example in a cold room or a tenderizing refrigerator. Position the sensor where air circulates freely.
Using double-sided tape
Clean and dry the surface where you want to attach the wall mount.
Apply the double-sided tape to the wall mount and press it firmly in place.
Attach the sensor to the wall mount.
Using the hanging wire
Thread the hanging wire through the sensor or wall mount.
Hang the sensor on a hook or shelf in the space.
6. Connect to the Tendy app
The Tendy app pairs with Nemus over Bluetooth. Once paired, measurements sync directly to the app.
Download the app
Search for Tendy on Google Play or App Store, or scan the QR codes below:
Getting started
Open the Tendy app and log in with email, Google, or Apple.
Turn Bluetooth ON on your phone.
When the app asks, grant Bluetooth permission to Tendy.
Make sure the battery is inserted in Nemus and tap Pair device in the app.
7. Tenderizing and measuring
Once Nemus is paired, it measures temperature and humidity every five minutes and syncs the values to the app when your phone is within range (up to approximately 25 m).
In the app, you can track up to five tenderizing processes simultaneously. Start a process for the meat you are tenderizing, and the app will log temperature and humidity over time so you can follow the progress.
You do not need to keep your phone nearby at all times. Open the app close to the sensor at regular intervals to retrieve the latest measurements.
8. Replacing the battery
Nemus uses a CR2450 lithium coin cell battery that lasts approximately six months. When the app shows a low battery level, replace the battery.
Turn the battery cover to the unlocked position (Unlock) and remove it.
Remove the old battery.
Insert a new CR2450 with the positive pole (+) facing up.
Replace the cover and turn it to the locked position (Lock).
Dispose of the old battery at a battery collection point. Keep new and old batteries out of reach of children.
9. Cleaning and maintenance
Routine cleaning
Wipe the sensor with a lightly dampened, soft cloth. Since Nemus is IP67-rated, it can be rinsed in clean water if needed. Dry it thoroughly afterwards.
Do not use solvents, acetone, bleach, or abrasive cleaning agents.
Do not expose the sensor to high-pressure washing or prolonged immersion.
Long-term storage
If you are not going to use Nemus for an extended period, remove the battery and store the sensor in a dry, cool place.
10. Troubleshooting
Having trouble with your Tendy Nemus?
The sensor does not appear in the app. Make sure the battery is inserted correctly (+ facing up) and has charge, that Bluetooth is on, and that you have granted the app Bluetooth permission. Move closer to the sensor.
No new measurements in the app. Open the app within range of the sensor (up to approximately 25 m) so that values can be retrieved. Check the battery.
Unreasonable values. Allow the sensor to acclimatize for a while after moving it, and position it so that air circulates freely.
More guides and answers can be found on the Tendy Nemus support page HERE.
Still can't figure it out? Email [email protected] and we'll help you.
11. Technical specifications
Measurement | Temperature and humidity |
Measurement interval | Every 5 minutes |
Temperature accuracy | ±0.3 °C typical (±0.5 °C max), at 0–60 °C |
Humidity accuracy | ±2 % typical (±5 % max) |
Operating temperature | -20 °C to +85 °C |
Humidity (operating) | 0–95 % (non-condensing) |
Enclosure rating | IP67 (dustproof and waterproof) |
Battery | CR2450 3 V lithium button cell (included, replaceable, approx. half a year lifespan) |
Connectivity | Bluetooth 5.0 Low Energy |
Range | Up to 25 m |
Dimensions | 47 × 40 × 12 mm |
Weight | 10 g (without battery), 16 g (with battery) |
Compatible app | Tendy app (iOS, Android) |
12. Radio information
According to Annex II of the Radio Equipment Directive 2014/53/EU.
Radio technology | Bluetooth 5.0 Low Energy |
Frequency band (Operation Frequency) | 2402–2480 MHz (2.4 GHz ISM band) |
Maximum RF output power | 20 dBm |
Modulation | GFSK |
Intended use | Pairing with the Tendy app on a phone or tablet to synchronize measurement data over short range |
Geographic coverage | EU and EEA member states, without geographic restriction |
Cybersecurity (RED 3.3 d/e/f)
Nemus does not connect to the internet and stores no personal data on the device. Bluetooth pairing requires user confirmation in the Tendy app. Any firmware updates are signed and delivered via the app. Nemus is designed to comply with the standards in the EN 18031 series pursuant to RED articles 3.3(d), (e), (f).
The complete technical documentation as well as EMC and radio test reports are held by Tendy AB and can, upon reasonable request, be provided to competent authorities via [email protected].
13. EU declaration of conformity
Simplified EU declaration of conformity pursuant to Article 10(9) of Directive 2014/53/EU. The full DoC is available on Tendy's website here: Nemus Declaration of Conformity (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity).
EN. Hereby, Tendy AB declares that the radio equipment Tendy Nemus is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity).
SV. Härmed försäkrar Tendy AB att denna typ av radioutrustning Tendy Nemus överensstämmer med direktiv 2014/53/EU. Den fullständiga texten till EU-försäkran om överensstämmelse finns på: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
NO. Tendy AB erklærer herved at radioutstyret av typen Tendy Nemus er i samsvar med direktiv 2014/53/EU. Den fullstendige teksten i EU-samsvarserklæringen er tilgjengelig på: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
DA. Hermed erklærer Tendy AB, at radioudstyrstypen Tendy Nemus er i overensstemmelse med direktiv 2014/53/EU. EU-overensstemmelseserklæringens fulde tekst kan findes på: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
FI. Tendy AB vakuuttaa, että radiolaitetyyppi Tendy Nemus on direktiivin 2014/53/EU mukainen. EU-vaatimustenmukaisuusvakuutuksen täysimittainen teksti on saatavilla osoitteessa: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
DE. Hiermit erklärt Tendy AB, dass der Funkanlagentyp Tendy Nemus der Richtlinie 2014/53/EU entspricht. Der vollständige Text der EU-Konformitätserklärung ist verfügbar unter: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
PL. Tendy AB niniejszym oświadcza, że typ urządzenia radiowego Tendy Nemus jest zgodny z dyrektywą 2014/53/UE. Pełny tekst deklaracji zgodności UE dostępny jest pod adresem: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
FR. Le soussigné, Tendy AB, déclare que l'équipement radioélectrique du type Tendy Nemus est conforme à la directive 2014/53/UE. Le texte complet de la déclaration UE de conformité est disponible à : (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
ES. Por la presente, Tendy AB declara que el tipo de equipo radioeléctrico Tendy Nemus es conforme con la Directiva 2014/53/UE. El texto completo de la declaración UE de conformidad está disponible en: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
IT. Il fabbricante, Tendy AB, dichiara che il tipo di apparecchiatura radio Tendy Nemus è conforme alla direttiva 2014/53/UE. Il testo completo della dichiarazione UE di conformità è disponibile al: (https://support.tendy.se/en/articles/14893791-nemus-declaration-of-conformity)
14. Waste disposal: WEEE and battery
Electronic waste. The symbols on the product, its accessories, or packaging indicate that the device must not be treated as unsorted household waste, but must be collected separately. Hand in the device at a collection point for recycling of electrical and electronic waste (WEEE) if you live within the EU or in other European countries that have separate collection systems for such waste. By disposing of the device correctly, you help prevent possible risks to the environment and human health that could otherwise arise from improper waste handling. Recycling materials helps preserve natural resources.
Recycle the packaging separately in accordance with local regulations. Sort cardboard with paper, plastic film with plastic, and any metal parts separately. In France, the Triman logo and the Info-Tri sorting guide apply to the packaging.
Remove the battery before disposal
Turn the battery cover to the unlocked position (Unlock) and remove it.
Remove the battery.
Drop off the sensor and battery separately at your local recycling facility. Many municipal recycling centres accept both.
Waste information in your language
EN. Separate collection for WEEE and batteries.
SV. Separat insamling för elektronik och batterier.
NO. Sortér elektronikk og batterier separat.
DA. Separat indsamling for elektronik og batterier.
FI. Elektroniikka ja paristot kerätään erikseen.
DE. Elektronik und Batterien getrennt entsorgen.
PL. Selektywna zbiórka elektroniki i baterii.
FR. Collecte séparée pour DEEE et piles.
ES. Recogida selectiva para RAEE y pilas.
IT. Raccolta separata per RAEE e batterie.
15. Warranty and consumer rights
Standard warranty. Tendy AB warrants Nemus against defects in materials and workmanship for 12 months from the date of purchase, provided normal use and compliance with the conditions in this guide. Keep your receipt as proof of purchase.
What is covered. Manufacturing defects that affect normal function. We will repair the product, replace it, or provide a refund at our discretion.
What is not covered. Damage from accidents, drops, liquids beyond the IP67 rating, unauthorised repairs, normal wear and tear, leaking batteries, or use outside the intended use described in section 3.
Your statutory rights
This warranty does not affect your statutory rights as a consumer under EU law and national law. Some markets provide you with stronger rights than our standard warranty:
Sweden. 3-year right of complaint under the Consumer Purchase Act.
Norway. Up to 5 years under the forbrukerkjøpsloven for products intended to last a long time.
Finland. Reasonable lifespan under the kuluttajansuojalaki.
Germany, Denmark, Poland, France, Spain, Italy. 2-year conformity guarantee under Directive (EU) 2019/771.
In all cases, the longer of the two periods applies. To open a case, email [email protected] with your order number and a brief description.
16. Contact
Tendy AB
Roslagsgatan 32 · 113 55 Stockholm · Sweden
Org.nr 559477-9778
[email protected]
tendy.se


